- The procedure for interaction with the consumer of financial services in the settlement of overdue debt (requirements for ethical behavior). Entered into force from 10.11.2021 to 04.10.2022.
- Methodology for settlement of overdue debt. Valid from October 5, 2022 to February 19, 2024.
- Methodology for settlement of long-term mortgages. Effective from February 20, 2024. to 06.03.2024.
- The method of settlement of overdue debt. Actions from 07.03.2024 to 20.02.2025.
- Methodology for settling overdue debts. Valid from 02.21.2025. to 07.12.2025 р.
- Methodology for settling overdue debts. Valid from 08.12.2025.
Methodology for settlement of overdue debt2025-12-08T19:40:23+03:00



