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(044)525-54-27

(0-800)755-427(Free Call)

We work online: From 9:00 to 18:00 Mon-Fri
Office hours: From 9:00 to 17:00 | Mon-Fri | Nonstop
Without breaks
Except Holidays

03039, Kyiv, Viktor Zabila st, 5, office 122

(050) 443-50-30

(067) 242-44-67

(063) 495-37-03

(067) 180-10-05

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Home>Consumer information

Consumer information

Consumer information2022-11-15T16:20:14+03:00

Information for the consumer (information support) is the same and is used for consumer loans, regardless of the type (type, subtype, program).

Financial service provider information

Information in accordance with the Law of Ukraine “On Financial Services and State Regulation of Financial Services Markets”, namely art. 12, art. 12-1

Conditions for granting a consumer loan

Consumer warning

Information about the possibility and conditions of early termination of the consumer loan agreement, as well as the method of such termination of the agreement, the terms and conditions of the refund

The rights of the members of the union

Payment details

Information on the settlement of overdue debts on consumer loans

The procedure for interacting with a consumer of financial services when settling overdue debts (requirements for ethical behavior). Entered into force on November 10, 2021 until 04.10.2022.

The procedure for considering complaints (complaints) of consumers in relation to consumer credit. Entered into force on November 10, 2021 until 04.10.2022.

Protection of personal information

The procedure for informing consumers about the consumer credit service “ZARAZ”

Methodology of work in the settlement of overdue debts (valid from 05.10.2022)

The procedure for considering appeals (complaints) of consumers regarding consumer credit services (new edition) (effective from October 05, 2022)

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Registration Documents

Requisites

R/s in IBAN format
№UA30 380634 00000 26505035704001
PuAT "KB "AKORDBANK"
EDRPOU: 37716197
MFO 380634
Recipient: Credit Union "ZaRaZ"

R/s in IBAN format
№UA583005280000026509000000008
AT "OTP BANK"
MFO: 300528
EDRPOU: 37716197
Recipient: Credit Union "ZaRaZ"

Normative Documents

Reporting and audit
Model contracts and provisions
Association and other documents

Contacts

Credit Union "ZaRaZ", EDRPOU 37716197, Kiev, st. Victor Zabili, d.5, of.122.

Tel. 0800755427 (Free Call)
Tel. 0445255427
Tel. +380672424467
Tel. +380504435030
Tel. +380634953703
Email cu_zaraz@ukr.net

Schedule

Work online: From 9-00 to 18-00 Mon-Fri
Office hours: From 9:00 to 17:00 | Mon-Fri | Nonstop
Saturday, Sunday and Holidays - Weekend

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ZaRaZ Credit Union is a financial institution. We are registered by the National Commission, which carries out state regulation in the field of financial services markets (National Financial Services Commission). Certificate of registration of a financial institution KS No. 943.

We provide financial services on the basis of licenses issued by the National Financial Services Commission:

  1. Provision of funds as a loan, including on the terms of a financial loan Order No. 982 of 04/06/2017
  2. Attraction of financial assets with an obligation regarding their subsequent return Order No. 1090 dated April 13, 2017

The site contains purely promotional content. Official website of the Credit Union "ZaRaZ" zaraz.net.ua
"ZaRaZ" financial institution © 2011-2021

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